Our mission is to provide you with the best shipping options, no matter where you live. Every day we respond to our customers around the world to guarantee that we offer the highest level of quality of service at all times.
The delivery time period is split into two separate parts.
- Processing Time:Order validation, tailoring, quality control, and packaging. All orders are sent to our fulfillment centers for dispatch within 24 hours after the order is placed. Most of our products are made to order and usually take 1-3 days to make. Your order is shipped after this time
- Shipping time:This refers to the time it takes for things to be delivered from our store to the destination. U.S. orders are shipped via e-packet, which is a U.S. Postal Service Product. Items usually take between 7 to 14 days to arrive at the destination after processing and leaving the warehouse but may take longer from time to time. International delivery usually takes about 15 to 30 business days.
- If your order hasn’t arrived in the estimated delivery times, please contact our support team at firstname.lastname@example.org
Please note: Due to the popularity of certain items in our catalog as well as the current COVID-19 situation, shipping times may take longer than the estimates below. We appreciate your patience.
Hours of operation: Fell free time to contact us any time from Mon-Fri from 8 am to 5 pm EST time.